Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Standard Delivery within Australia is $11.95
Express Delivery with Australia us $19.95
International Delivery will need to be calculated and will require you to contact us first

Which payment methods are accepted in the Online Shop?

We accept, PayPal, Secure Credit Card payments VIA Stripe Payment Gateway

How long will delivery take?

Standard Delivery 3-5 Business Days (AU)
Express Delivery 1-3 Business Days (AU)

How secure is shopping in the Online Shop? Is my data protected?

Your data is important to us, that’s why we use encrypted gateways for payment

What exactly happens after ordering?

Once your order is received we will pack it and send it as soon as possible, please allow 1-2 days for packaging

Do I receive an invoice for my order?

yes, you will receive an Invoice as soon as your order is processed, and you can track your order progress aswell

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